High dissatisfaction of German insured people with healthcare services
| The results of a survey show that although a significant part of citizens' salaries are spent on health insurance in Germany every month, many citizens of this country are not satisfied with the services they receive in return. |
The results of a survey show that based on their experiences, a significant part of the insured in this country see deficiencies in the health system.
The results of this representative survey conducted by Siemens Health Insurance show that most people are satisfied with medical care in Germany. However, there is a significant proportion of people in many areas who have experienced shortages – for example in care, in hospital or when looking for a pediatrician.
The results of the survey show It shows that 28% of parents surveyed with children under 12 had difficulty even finding a pediatrician to care for their children. Almost a third (31 percent) have to wait unreasonably for an appointment, according to the results of the survey, which is available to the German news agency in Munich. Among adults who surveyed themselves, 30 percent said they had not been able to get to a GP or specialist surgery quickly despite the urgency of treatment.
According to the survey, one in four (24%) do not believe that often life-saving emergency care is guaranteed in their area of residence. About 35 percent of those who have ever needed care or cared for someone were not satisfied with the facilities for outpatient or inpatient care. Another two percent were unable to quickly find a place in a nursing home or aged care facility.
Also troubling, 26 percent of all those surveyed said the same check-ups were repeated at short intervals. Because results such as blood tests or X-rays are not transferred from one operation to another. Of those who needed care, more than half (54 percent) had such double examinations. Nevertheless, 77% of the surveyed people were generally satisfied with their medical procedures.
What is remarkable is that the level of satisfaction with the health care system increases with the net income of the households. According to the survey, only 71% of people with low incomes of up to 1,000 euros are satisfied with their treatment methods, but 83% of people with incomes of at least 4,000 euros are satisfied with the system. This group is also significantly more likely than the average (72% to 63%) to say that they can make an appointment at a reasonable time if they have an urgent need.
YouGov Market Research Institute 2022 from The health insurance company Siemens SBK, based in Heidenheim, conducted this survey online among people aged 18 and older.
The results of another survey show that 38 percent of Germans surveyed They are afraid of a heart attack. Stroke is also a concern for many people. But two other diseases in particular often cause people anxiety.
According to the survey, cancer and dementia are still the diseases most Germans fear – but this trend is declining. Is. According to a survey conducted by the health insurance company DAK-Gesundheit, 65% of citizens say that they are most afraid of getting cancer. About a year ago, 72 percent had this opinion. 45% are now more concerned about dementia and Alzheimer’s, compared to 55% in the 2022 survey.
Other major health fears are accidents with serious injuries (42%), stroke (41%). and heart attack (38 percent), although these were also less than a year ago.
Andreas Sturm, a health official in the country, noted that according to the survey, fear of mental illness It is more common among young adults. Concerns about depression and burnout were cited by 27 percent of all respondents, and 48 percent among 14- to 29-year-olds. Sturm told the German news agency: “Young people should not be left alone with their worries.
This poll was conducted by the Forsa Institute from October 30 to November 2 among 1,003 people aged 14 and over across the country.
| Publisher | Tasnim News |
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